Mainline Connects partnered with D.O. Communications and Dobbs Equipment’s internal IT team to standardize and deploy Q-SYS systems across multiple branches, integrating Microsoft Teams Rooms, custom interfaces, and powerful audio solutions tailored for every part of the facility—from executive boardrooms to noisy shop floors.
Solutions & Services
This project focused on delivering a multi-application Q-SYS deployment across several branches of a regional equipment dealer.
Q-SYS Design
Programming
User Interface
Remote Support
Testing
Paging & Sound Masking
Collaborating with D.O. Communications
Dobbs Equipment, a leading heavy equipment dealer with locations across the Southeastern United States, embarked on a company-wide initiative to modernize their meeting and collaboration spaces. They chose to standardize on the Q-SYS platform paired with Microsoft Teams Rooms (MTR) for a seamless user experience across locations.
To ensure a consistent and high-quality deployment, Dobbs’ trusted integrator, D.O. Communications, brought in Mainline Connects to support Q-SYS design verification, programming, and interface development. With D.O. Communications managing the physical installs, our team focused on optimizing the system’s performance and tailoring each space to its intended use.
Project Challenges and Solutions
Each branch office is centered around a Q-SYS Core110f, supporting a wide range of environments, including:
Conference Rooms equipped with Microsoft Teams Rooms, ceiling speakers, microphones, and ePTZ cameras. Mainline Connects created custom Q-SYS interfaces for additional room controls, accessible through the second page of each MTR touchscreen controller.
Training and Meeting Rooms featuring PTZ cameras, ceiling audio, and intuitive iPad-based control interfaces, allowing flexible use for internal presentations or team workshops.
Shared Office and Corridor Spaces using ceiling speakers for sound masking. Our team commissioned and equalized each zone to enhance speech privacy and reduce distraction in open work areas.
Retail and Customer-Facing Spaces equipped with ceiling and pendant speakers for background music (BGM). Custom iPad interfaces allow employees to adjust volume or switch between music and sound masking modes based on the time of day or customer flow.
Repair Shops and Maintenance Bays posed unique acoustic challenges due to high ceilings and constant ambient noise. We specified and configured DAS OVI-12 high-powered pendant speakers to cut through the noise and deliver clear audio. These durable speakers also withstand the dust and wear common in heavy-duty environments.
To streamline daily operations, we used Q-SYS Administrator to schedule automatic paging for technician break times. Managers can also trigger manual pages or initiate BGM directly from a dedicated iPad interface.
The Outcome
The result is a reliable, scalable AV system that supports Dobbs Equipment’s internal communication and customer engagement across multiple locations. From boardrooms to service bays, every space now benefits from customized control, consistent user experience, and audio clarity.
With close collaboration between Mainline Connects, D.O. Communications, and Dobbs’ IT leadership, the project successfully delivered on both technical and operational goals—making it easier than ever for the Dobbs team to stay connected and productive.